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Asserting boundaries
It’s interesting, isn’t it, the way people react to you asserting boundaries in your work? I don’t know about you but whenever I assert a boundary, people think I’m going crazy. I’m not. I’m just letting you know that you cannot manipulate my purpose to serve you instead of serving me. Boundaries are absolutely essential…
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Customer disservice
A loss of money, being sold a service that could never be provided, rising costs without agreement, delaying and deflection tactics. This is just a small selection of customer service horrors that I have faced this year so far. I am sure we have all experienced poor customer service at some time or another. Sadly,…
Crossing the Bridge
Crossing the Bridge 