• Get rid of the ‘one to one’

    This afternoon, I have been inspired by this video: https://www.youtube.com/watch?v=No8XWKx-gQg&t=3s It came to my attention through a LinkedIn post by Laksh Raghavan, who I know to be an excellent systems thinker and humble person giving high quality service to his clients. The link to his LinkedIn post in here and I recommend engaging with it:…