• Who are you? Tales from ‘Crossing the Bridge’ and the ‘Creating the Conditions©’ series of systems thinking approaches.

    It’s a strange phenomenon – the erosion of the individual and their unique thinking and style. I stand back and watch it with sadness in the arena of systems thinking. There are two ways I see this happening: The first happens when a really enthusiastic and forward thinking systems thinker does not have faith or…

  • Systems thinking practitioners – thinking of writing a book?

    In May 2023, I released my book, ‘Crossing the bridge: A practitioner’s learning journey into systems thinking and Creating the Conditions for Change’. It is a clear, non-technical and practical guide to how to start applying systems thinking ideas in an organisational setting, which I self-published through Kindle Direct Publishing. Putting systems thinking into practice…

  • Systems thinking practitioners – who are they?

    Video link: https://www.youtube.com/watch?v=gvsoS5Paduk I’ve been liaising with a number of systems thinking practitioners lately who are new to the field or may still be going through their training. Many are keen to know what it’s really like to be a systems thinking practitioner. It isn’t a well-known profession, although there have been systems thinkers in…

  • Customer disservice

    A loss of money, being sold a service that could never be provided, rising costs without agreement, delaying and deflection tactics. This is just a small selection of customer service horrors that I have faced this year so far. I am sure we have all experienced poor customer service at some time or another. Sadly,…

  • We can educate and train but can we employ systems thinkers?

    Over the last couple of months I have had a series of discussions with several students about their future as they move forwards with their systems practice. They are keen and eager to step forward in the world as systems thinking practitioners. There is only one problem……where do they get employment or how do they…